The ideal candidate is detail-oriented, process-driven, and comfortable working across systems, contracts, and stakeholders.
The position is a fixed term, 12 month contract
Key Responsibilities
Contract Documentation Management
- Own the storage, organisation, and version control of all customer and supplier contracts.
- Ensure contracts are correctly classified, tagged, and searchable in the CRM
- Maintain a single source of truth for executed agreements, amendments, renewals, and termination documents.
- Enforce document naming conventions, company standards, and retention policies.
- Support audits, legal reviews, and compliance requests by retrieving accurate contract records quickly.
CRM Data Quality & Governance
- Act as the data quality owner for contract-related fields in the CRM (e.g. contract value, term, start/end dates, renewal type, governing law).
- Perform regular data audits to identify missing, inconsistent, or incorrect contract information.
- Define and maintain data quality rules and mandatory fields in partnership with CRM administrators.
- Monitor and resolve discrepancies between CRM & contract repositories
- Create documentation and guidance on correct CRM usage for contract data.
Cross-Functional Collaboration
- Coordinate with Finance to support billing accuracy, revenue recognition, and audit readiness.
- Act as a point of contact for contract-related system and data questions.
Process Improvement & Enablement
- Identify gaps or inefficiencies in contract intake, storage, or CRM processes.
- Recommend and implement improvements to workflows, templates, and controls.
- Contribute to CRM enhancement projects, migrations.
